Mystery Shopping

We at Snware help clients increase customer service performance, improve sales & revenue levels, improve customer satisfaction & brand loyalty, increase employee motivation & productivity, protect the brand equity in the market amongst other competitors, improve communication between various channels of Supply chain like Company, Wholesalers, Retailers, consumers etc, evaluate the entire shopping and customer service experience, analyse staff product knowledge, and give genuine feedback on how your employees interact with customers. Snware Research INC have extensive expertise in performing audits and mystery shopping in various company verticals, including aviation, hospitality & restaurants, healthcare & hospitals, fashion & retail, FMCG, finance & insurance, and hospitality & restaurants.